Client accounts for agents
Open a client account with online banking, payment app and same-day bulk payments
What is Calmony?
Calmony is a specifically designed, digital Client Account for Lettings and Management agents as well as block management and RTM (Right to Manage) agents.
Providing all the familiar features of traditional high street bank client accounts, Calmony goes beyond what banks can do for agents. Meaning that your customers get paid faster, and so do you.
No more...
Worrying about not getting an account or losing your existing client account status
Expensive 'same-day' BACS fees or slow manual online banking payments
Paying expensive percentage fees for Payment Collection systems such as GoCardless, PayPal, WorldPay and Stripe who also collect their fee from the gross payment leaving you to top it up manually
Logging in to multiple payment platforms just to pay your customers
Manually entering your payments into online banking or BACS
You get...
A dedicated client account
Open in a matter of days instead of weeks if you pass our AML checks
Calmony Faster Payments
Allows you to bulk pay your customers in minutes instead of days
Calmony Payment App
To request payments from your customers and set up standing orders from your tenants
Calmony Online Banking
Online account access to request and make payments
Upload payment
Using your existing CRM, you can export BACS files and upload to Calmony for paying your landlords same day and in one go
In 2018 the 5th EU AML directive meant UK banks were required to strengthen their controls around AML. This has resulted in banks:
- Not opening new client accounts
- Converting existing client accounts to business accounts
- Insisting on and charging between £8 and £22 for a client account per landlord
Protecting you
With Calmony, once you are approved and continue to meet CMP requirements, there is no future risk of losing your client account.
CMP Requirement
The 2019 Client Money Protection regulations require that letting agents who hold client money to be a member of one of the approved schemes and that the money is held in a ring fenced designated client account.
With a Calmony client account you get and access a single designated client account that is in your company name with its own account number and sort code. Your client funds are held within designated Client Money Bank Accounts held at the Bank of England.
CMP schemes are mandated to protect client money while in the custody and control of a letting agent. They advise that if an agent chooses to use an EMI client account that they do their own due diligence, so that if client money is misappropriated by the EMI institution there would be adequate security and insurance.
Calmony has the highest Security Scorecard verified rating of A and Professional Indemnity Insurance cover of up to £2,000,000.
If the money is misappropriated by the CMP schemes member agent or their staff, then the CMP insurance would be triggered.
How Calmony protects
against AML & Client Account Fraud
Money In
The payer’s account name and number are shown within Calmony so we know the origin of all payments. They can be returned directly to the payer with a single click if required.
Money out
All payees must have an approved AML check or AML exemption in order to reduce the risk of fraud.
Agents fees
Agent income can only be transferred to an approved trading account in order to minimise the risk of client money being transferred to personal accounts.
AML checks
To ensure we are not committing an AML breach, all payees must be AML checked using the built-in tools; or upload your own in-house AML checks.
CMP Monitoring
Calmony monitors the level of payments being made to trading accounts, directors and shareholders in order to look for early signs of the misuse of client funds.
CMP
Calmony will report to you and your CMP provider recommending a spot check if there is any suspicious activity - protecting you and your clients.
How Calmony differs from a Bank
Calmony is not a bank but an e-money institution authorised under the UK Electronic Money Regulations and is FCA registered 850923.
An Electronic Money Institution (EMI) is a provider of e-money. This money is stored electronically in digital wallets with the physical money held in a bank account with the Bank of England. As Calmony is not a bank, it is not allowed to pay interest on client money.
Calmony brings together the technology and services that banks, BACS and payment providers offer, all under one Calmony.app
End to End Security
Calmony uses two factor authentication to access your account and to make payments, in addition to restricting payments out to chosen users.
Paid Full Amounts
Services like GoCardless take their fee from your payment, meaning you have to top it back up before you pay your landlord.